FAQ
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Orders
Below are some of are common questions about orders
We no longer offer layaway. If you wish to pay in installments, Affirm is available as a payment option at checkout.
On each item that is eligible, there is the option to make an offer! We consider every reasonable offer, and respond generally within 2 days by email with an acceptance invoice or a counter-offer.
We accept all major credit cards, Apple Pay, Paypal, and Affirm. You will have the option at checkout to select your preferred payment method.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
ALL SALES ARE FINAL. Returns and exchanges will not be accepted.
Visit our Shipping & Returns page for more detailed information.
All orders have a 1-3 business day handling time in addition to the shipping times. We aim to have orders shipped within 24 hours of receiving the order, but with such a small team, this is not always possible.
Please contact us before making your purchase if you need an item by a specific date so we can advise you on shipping and expedited handling.
Yes, we offer domestic expedited shipping (1-2 business days) available at checkout for a flat fee. Please contact us if you need something overnighted so we can adjust the handling time.
Expedited Global Express (1-3 business days) is available for a flat fee.
Please be familiar with your own customs policies and charges. The customer is responsible for any additional customs fees, taxes and/or charges. Modig is not responsible for any items damaged or lost by the shipping carrier.
International shipping (4-10 business days) is available for a flat fee based on item weight. We ship to all countries that allow shipments from the US.
International shipping is complementary with orders over $500.
Expedited Global Express (1-3 business days) is available for a flat fee.
Please be familiar with your own customs policies and charges. The customer is responsible for paying any additional customs fees, taxes and/or charges. Modig is not responsible for any items damaged or lost by the shipping carrier.
Shipping is complementary on all domestic US shipping for orders over $150.
Domestic US orders under $15 have a small flat shipping fee based on weight (calculated at checkout).
International shipping is complementary with orders over $500. International orders under $500 have a flat shipping fee based on weight (calculated at
checkout).
Domestic expedited and global expedited shipping are available at checkout for a flat fee (calculated at checkout).
Please be familiar with your own customs policies and charges. The customer is responsible for any additional customs fees, taxes and/or charges.
Modig is not responsible for any items damaged or lost by the shipping
carrier.
View all of our policies on our Shipping & Returns page.
*Please note that all orders have a 1-3 business day handling time in addition to the shipping times below.
Domestic shipping within the US takes 2-4 business days depending on location. We ship using UPS, unless the address requires an alternate delivery service.
Domestic expedited shipping takes 1-2 business days. Overnight shipping and morning delivery is available by request.
International Shipping outside of the US takes 4-10 business days.
Expedited Global Express takes 1-3 business days.*
*When shipping internationally, delays at customs on either end may extend the shipping time.
Modig is not responsible for any delay or extension of shipping time due to customs, weather, or other delays once it is in possession of the carrier.
Products
Below are some common questions about our products
Frankly, we don't know! With a 28" waist, you might wear a
Target dress size 4, but a designer Valentino dress size 10.
The modern "vanity sizing" you see in most stores does not correlate to high end designer sizing, especially when you take into account sizing changes over the decades.
Luckily, if you have a measuring tape, we've made it easy for you to find out in the most precise way possible if you will fit into a Modig garment.
Just visit our Measuring & Fit Guide.
We are closing Modig 12/20/2024 and will not be taking any further appointments. We will miss you Portland!
Shopping online can be a lot of work, and very confusing. With over two decades of selling vintage, we have a keen eye for unique aspects of the piece, the designer, the quality and most importantly, the condition (view our Condition Notes page).
Vintage clothing has everything to do with condition and quality. We have everything professionally cleaned, mended, steamed and prepared so that when you receive a Modig piece, it is completely ready to wear. We love to surprise and delight our clients with our pieces - most people cannot believe that our pieces are not brand new!
After doing this for many years, we have become more and more discriminate about condition and the quality of pieces we add to our inventory. The prices reflect a more selective collection of finer, rarer, and more collectible garments.